How will I know which tree I am getting?
Once the City of Storm Lake receives the order form and payment we will match your choice of trees with the trees available in the program (trees are reserved on a first come first serve basis) based on your 1st and 2nd choices. Once we have your trees reserved and we have verified payment you will receive a letter in the mail indicating what we have reserved for you to pick up on the event day, May 21st, 2011 between 9:00AM and 11:00AM in AWAYSIS Park. You must bring the letter with you to the event to receive your trees.

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1. When can I pick up my tree?
2. How will I know which tree I am getting?
3. Do I have to bring anything with me to the event on May 21st?
4. Are the trees guaranteed?