When will I know if I can get my damage deposit back and when will I get it back?
Your damage deposit is always 100% refundable provided you don't damage the rental facility in any way and your rental doesn't require the Parks Department to have to clean up after your event. Usually we will notify you the next business day after your rental regarding any problems we had regarding your rental that would affect your damage deposit. If there are no issues you should be able to pick up your damage deposit the next business day after the rental.

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1. Can I still use the shelters if no one has rented them?
2. What should I do if someone is using the facility when I get there for my rental period?
3. What if the shelter is damaged when I arrive, what can I do to ensure that I amnot held responsible for the damage?
4. When will I know if I can get my damage deposit back and when will I get it back?