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Please call the Accounts Payable Department at 712-732-8000 if you have not received payment.
The City offers a competitive benefit package for our employees. Benefits vary depending on if the position is full-time or part-time. Some benefits include:
For more detailed information refer to the Employee Benefits Explanation.
Employee are paid Biweekly
Volunteer firefighters are paid for their calls and training in December.
The city trims and removes trees during the winter months and rotates through the community on a three year schedule to ensure proper maintenance of all trees in the public right-of-way. The City will handle trees and limbs that are determined to be a hazard to personal property and injury outside of the schedule. For more information please visit our page on the city's Tree Trimming Program or contact the Public Works Assistant at (712) 732-8029.
If you have a tree or branch that is dangerous you may contact the City at 712-732-8000 or fill out an online service request.
The City does not remove or trim trees on private property.
If you believe that your mailbox has been damaged by a City snow plow, you may contact the Public Works Department by phone at 712-732-8029, by email at email@example.com or you may fill out an online service request.
Upon receiving notice of a damaged mailbox the City will investigate the cause of the damage and if the cause of the damage is found to be a directly from a snow plow (not damage caused by rolling or plowed snow) then the City will make reimbursement for the mailbox that was damaged with a similar mailbox.
If that does not address your concerns, we can take the water meter out, in order to test it back at the shop. there is a fee for this service.
Note: The owner is responsible for water service lines from the connection at the water main, to the house, this includes water lines inside the house.
There are several ways to find out when snow emergency has been declared by the City of Storm Lake. The City maintains a 24 hour hotline that contains the current status of a snow emergency in both English and Spanish at 712-213-SNOW (7669). You can also check the current status online by going to the City's Snow Emergency webpage at www.213snow.com. Finally you can sign up for instant notifications through Wireless Emergency Notification System (WENS)
We wish we had enough snowplows and drivers to take care of every street right away, but our resources are limited and so we must adhere to a carefully laid out system for clearing the streets. If we allowed our plows to be diverted each time a special request was made, our system would be destroyed and it would take far longer to get all the streets in the city cleared. To keep our snow removal operations as effective and efficient as possible, plows are not permitted to deviate from their assigned routes. Arterial streets have first priority for snow plowing. The remainder of the streets is then plowed after the snow subsides.
There are approximately 3,000+ driveways in the city. If we used all of our plows and spent just 60 seconds per driveway, it would take several days to clean driveways alone. One thing you can do to minimize the problem is to pile snow that has been shoveled from the driveway on the downstream side of the driveway. Then if the snowplow hits the pile, it will be moved onto the grass or sidewalk, not back into your driveway. The Streets Division crews do not come back and plow out any driveways.
Streets and alleys in the central business district are treated differently from other snow and ice control operations because snow storage within the street and alley rights-of-way are not desirable. Snow plowing procedures are utilized only to the extent that storage of snow along the traveled portion of the roadway will not inhibit vehicle movement in and out of parking stalls.
When snow removal operations begin, streets and alleys in and near the central business area are sanded and salted, if deemed necessary. Snow will be hauled from the area after the clearing operations are completed. Snow hauling operations normally commence during night-time hours only when the storm has subsided will daytime plowing be considered. Daytime plowing is hazardous to the public and public services employees.
Under ideal circumstances, we can predict fairly accurately when we will have streets in various sections of the City plowed. As weather conditions change we often must alter our snow-fighting strategy in the midst of the snow removal operations in order to control drifting snow, ice or other special problems. We cannot give you an estimate of when your street will be cleared due to ever-changing weather conditions.
As we plow from curb to curb to provide for safe vehicular flow and mail delivery, snow may inadvertently fall onto the sidewalk. Unfortunately, there are a number of locations in the city where the park area is very narrow and the plowed snow covers the sidewalks. Some have suggested that the plows should go through these areas at a slower speed so the snow will not be thrown onto the sidewalks. However, the plows must maintain a certain speed in order to keep the snow from sticking onto the blades of the plow.
The potential for a medical emergency does not warrant priority treatment. Anyone needing an ambulance in a medical emergency should contact the Communications Center where all necessary steps will be coordinated.
The Central Business District is signed for no parking between 2a.m. and 6 a.m. during a snow emergency and 10p.m. through 6a.m. in the residential areas. Any vehicles remaining on the streets during the snow emergency will be towed. Vehicles may be ticketed more frequently during winter months to ensure that plows are able to plow streets adequately. Anyone leaving town for an extended time (holidays, Spring break) should find suitable off-street parking to avoid ticketing and towing.
Our telephone lines are understandably jammed during severe weather conditions. We advise limiting your travel, or staying off the roads entirely if possible. Listen to television and radio bulletins about road conditions. Remember that we can only provide information about streets within the city limits. Our phone lines should be used primarily to alert us if a street has been missed or if there is some special problem relating to the snow removal operations.
resources are limited and so we must adhere to a carefully laid out system for clearing the streets. If we allowed our plows to be diverted each time a special request was made, our system would be destroyed and it would take far longer to get all the streets in the city cleared. To keep our snow removal operations as effective and efficient as possible, plows are not permitted to deviate from their assigned routes. Arterial streets have first priority for snow plowing. The remainder of the streets are then plowed after the snow subsides. The city has designated an emergency snow route where the primary design of the route is located so streets are within a 3-4 block distance to the emergency snow route
Major Subdivision: Any subdivision not defined and approved as a minor subdivision.
Conservation Subdivisions: Wholly or in majority, a residential subdivision that permits a reduction in lot area, setback, or other site development regulations, provided 1) there is no increase in the overall density permitted for a conventional subdivision in a given zoning district, and 2) the remaining land area is used for common space.
Traditional Neighborhood District (TND) Subdivisions: Allow the development of urban neighborhoods that produce new development consistent with the patterns of historic or traditional parts of Storm Lake with appropriate civic space; or provide for the recreation of neighborhoods that follow the patterns of other traditional towns.
In the event the application is denied by the City of Storm Lake due to non-compliance with the criteria in the plan you will receive a written letter explaining why the application was denied from the City’s Building Official.
A customer moving out of Storm Lake or purchasing a house in Storm Lake before the end of the 24-month period will have the combined utility deposit applied to their final bill and the difference will be refunded. Customers who move to a new rental unit in Storm Lake will have the deposit transferred to their new account. They will need to provide payment for the final bill on their previous account.
NOTE: The city only reads meters Monday through Friday (excluding holidays); therefore the final date of service, if on a holiday or weekend, will be moved to the next business day.
Convenient bill-payment locations in Storm Lake include:
The City also offers online payment on the following link: www.stormlake.org/payonline
To add your Utility Billing account, you will need your account number (listed on the very top right portion of your bill (example: 12-34567-890,) as well as your last payment amount (we are currently looking at additional methods for account verification.) This will complete your registration and you will only need your login information in the future.
If we have five to six inches and the snow has just fallen skiers should note that the first priority of the Parks Department is removal of snow on the Lake Trail and at public buildings. Once that snow is removed the crews will groom the trails during normal working hours.